Returns & Refunds

Don't love it? Send it back. No questions asked.

If you're not 100% happy with your order, we'll make it right. That's the whole policy. Everything below is just the details.

The basics

You have 30 days from the day your order arrives to return or exchange it.

Items need to be in original condition: unworn and unwashed.

Refunds go back to your original payment method for the full merchandise price. Original shipping charges are not refunded.

How to return or exchange something

Pack it up and include a note with:

Your name
Your order number
Your address
Whether you want a refund or a different size (and which size)
The reason (too small, too big, didn't match your eyes, ordered it at 1 a.m. after a few beers. We've heard it all.)

Your packing slip already has most of this, so tossing that in the box with a note works fine.

Ship it to:

Skull Society
ATTN: Hassle Free Returns
200 2nd Avenue South, Suite 502
Saint Petersburg, FL 33701

You cover the postage to get it back to us. Once it lands here, we process your refund or ship your exchange.

Wrong size?

Send it back and tell us which size you need. As soon as it arrives, we ship the new size out to you at no charge. If you'd rather not wait, return it for a refund and place a new order for the right size instead.

Damaged, defective, or wrong item?

Don't ship it back. Email support@skullsociety.com with a photo of the problem and your order number.

We'll send a replacement or issue a full refund including original shipping, whichever you'd rather have. Your call.

Questions?

Call 866-610-9441 (9am to 5pm EST) or email support@skullsociety.com. A real person will pick up and sort it out.